When a Client Complains, Be Grateful!

Complaints are Opportunities I read Lee Rosen’s email newsletter, Friday File. It’s a great place for practical advice on how to run a law practice. You can subscribe here. In a recent edition, Lee described a traumatic experience with his Read More …

Think you Know all There is to Know About Negotiating? Think Again!

If there is one thing that almost all lawyers do, it is negotiate. Business lawyers do it. Litigators do it do it. Real estate lawyers do it. I suspect that even patent lawyers do it. Most of us think we Read More …

An Adventure in Lawyer’s Poker: Making Smarter Decisions When You Don’t Have All the Facts

Thinking in Bets: Making Smarter Decisions When You Don’t Have All the Facts By Annie Duke (Portfolio/Penguin: New York 2018). As a lawyer who strives to give clients objective advice, reading Thinking in Bets was a refreshing challenge. I am Read More …